In the hygiene accessories and dispenser sector, the name Mar Plast has long been synonymous with quality, innovation and, above all a customer-focused approach that goes far beyond the mere sale of a product.
Our company has built its philosophy on a comprehensive service model designed to accompany the customer through every stage: from the initial design concept to crucial after-sales support.
This approach ensures not only the creation of aesthetically refined and functional products but also the peace of mind of relying on a reliable and always-present partner.
Functional Design Meets “Made in Italy” Aesthetics
Our story began with a strong focus on aesthetics. In our sector, our products perfectly embody the globally recognised Made in Italy philosophy, combining the practicality required in public spaces with elegant, minimalist design.
Our in-house design and production department transforms ideas into tangible products, ensuring that every piece is not only beautiful to look at but also easy to use and built to last. This crucial phase represents the very heart of the Mar Plast offering.
Key Design Principles
The key pillars of our production approach are Design innovation: the creation of accessories that integrate seamlessly into any environment, from classic to contemporary; controlled production: although we collaborate with trusted external suppliers for highly specialised components, such as the electronic mechanisms of automatic dispensers, most of the product, particularly the moulding of plastic shells, is managed internally, ensuring maximum control over material quality and core assembly; customization: we also provide tailor-made services, allowing customers to obtain branded products designed specifically for their needs.
A Dedicated Back Office: Our After-Sales Support
Our true strength lies in our attention to after-sales service: a high-quality product only proves its worth if its entire life cycle is backed by quick and effective support.
For this reason, Mar Plast has established a dedicated back office capable of handling every request with the utmost care.
Our goal is to accompany the customer “from product selection to installation, and beyond”, as stated in our corporate philosophy.
Incoming requests are promptly directed to the relevant department to ensure accurate and timely responses through:
- Technical support: our team is always available to provide guidance on installation, use and maintenance;
- Replacement service: in the event of defects or damage, we intervene promptly, remaining true to our quality commitments;
- Supply of original spare parts: long-term durability is ensured by the ongoing availability of genuine spare parts and components, designed to preserve product performance over time and maximise the initial investment.
Our Winning Model
What we offer is far more than simple products or accessories, it’s a complete partnership.
By combining design, in-house production and a proven after-sales system, we deliver long-term operational efficiency: a winning model that demonstrates how customer care and passion for our work are the key ingredients behind our reputation.
